Refund and Cancellation Policy

We at Mud Effects Pottery Studio conduct 2 different type of Workshops. 

1. One Day Workshop
2. Pottery Courses

For both of the types of workshops as mentioned above, the refund policy differs.

Refund Policy for One Day Workshops
Since One Day Workshops are for a very short duration, we do not offer any refund irrespective of time or day of cancellation. Workshops once booked cannot be canceled nor any refunds can be issued. No refunds will be issues if the person fails to attend the workshop. (No show). Apart from this, the workshop seat is non-transferrable which means if a person fails to attend the workshop it cannot be transferred to any other person. This is because Pottery is dependent on age and not everyone can handle Pottery and Clay. 

Refund Policy for Pottery Courses
Pottery Courses are multi-day workshops. Below is the refund policy for Pottery Courses.

Cancallations are prerequisites for refund. First the person needs to contact/whatsapp us on 7259808800 or mail us on info@mudeffects.com with a refund request. The refund request will be entertained only if the below condition is fulfilled

1. For Pottery Courses if the cancellation request is made 7 days before the commencement of the Workshop, full refund will be issued. For eg is the Workshop starts on 8th day of any month, cancellation will be accepted and refund will be issued only if the cancellation request is made on 1st day of that month.

2. Transfer of booked seat cannot be done as the workshops are dependant of age.

Refunds

Only after the acceptance of the cancellation refunds can be issued. Refunds can be issued either in the original mode of payment or through Bank transfer/UPI. Mud Effects Pottery Studio will take 7 working days to refund the amount back after the acceptance of cancellation.

Need help?

Contact us at info@mudeffects.com for questions related to refunds and returns.